This study aimed to identify the internal and external problems faced by the national education system in Russia. The study adopted a quantitative, explorative research design, that used the questionnaire survey method to collect data among teachers of general secondary schools. The sample of the study comprised 300 respondents, 30% male and 70% female, from among secondary educational institutions teachers of various regions of the Russian Federation. These participants were the real eyes that directly affected the quality of education, and were responsible for the personal development of the younger generation. The urgency of the article lies in the fact that a need was felt to demonstrate the problems faced by modern Russian education due to the COVID-19 pandemic and the introduction of digital learning. The study used the survey method, the method of generalization and analysis of the results of the questionnaire, the method of theoretical analysis, and scaling of research results. The study found that by recognizing the connection between the implementation of digital technologies in the framework of schools and the effectiveness of the national education system, such measures can be worked out to reduce the negative impact of internal and external factors on the education sector. The study would prove to be a good contribution to bringing reforms in the Russian education system. it is recommended that the educational directorate should focus more on teachers’ training of digital platforms.